The Digital Factory: The Human Labor of Automation by Moritz AltenriedCall Number: Online Resource
ISBN: 0226815501
Publication Date: 2022
'The Digital Factory' reveals the hidden human labour that supports today's digital capitalism. The workers of today's digital factory include those in Amazon warehouses, delivery drivers, Chinese gaming workers, Filipino content moderators, and rural American search engine optimizers. Repetitive yet stressful, boring yet often emotionally demanding, these jobs require little formal qualification, but can demand a large degree of skills and knowledge. This work is often hidden behind the supposed magic of algorithms and thought to be automated, but it is in fact highly dependent on human labour.