Skip to Main Content

Public Services Manual: Library Service Units

Library Service Units Overview

Branch Contacts
If sharing externally, tell user to ring 416 736 2100 first; then they will be prompted to enter the relevant extension.

 

 

Circulation & Information Services

*borrowing and general information

Reference

*research questions
Scott Library 55181 (Ask Us Desk)

88877

Please do not give this out publicly, but it is okay to call this number internally. If redirecting a patron, tell them to call ext. 55181 and they will transfer them to reference 
Steacie Science & Engineering Library 55084

N/A

 
Peter F. Bronfman Business Library 55139 66971
Please do not give this out publicly, but it is okay to call this number internally. If redirecting a patron, tell them to call ext. 55139 and they will transfer them to reference 
Leslie Frost Library (Glendon Campus) 66726  66726
Clara Thomas Archives & Special Collections 55442 55442

 

Accessibility Services

 

Library Accessibility Services provides equitable access to the full range of library services, resources and facilities for students, faculty and staff. 

Location: Scott Library, 106 (via Central Square)

Contact: lashelp@yorku.ca

  • Students will need to contact Counselling and Disability Services and faculty and staff will need to contact Employee Well Being for a referral.
  • Students are asked to make an appointment with the Library Accessibility Services in advance so staff can arrange a follow up time. They can also approach the main Access Services desk during office hours (Monday-Friday 8:30 a.m. to 4:30 p.m.) and Accessibility Services staff will come out and assist registered users.
Resource Sharing

 

Contact Resource Sharing for questions about interlibrary loans. Requests for interlibrary loans must be placed online using Omni.

Location: 106 Scott Library

Contact: 416-736-5808 or resourcesharing@yorku.ca

Library Facilities

Facilities requests range from maintenance issues to custodial services and renovation projects.

Contacts

York Contacts

Keele Campus

Work Control Centre, Facilities Services: 22401

Glendon Campus

Glendon Facilities: 66734

Library Contacts

Library Facilities Hotline: 416 712 2703

Library Facilities Manager, Darren Craig: 55904

Library Facilities

Assisting Patrons with Facilities-Related Concerns
Janitorial Matters & Repairs

If patrons present to report spillages or other cleaning needs, or to report a need for repairs, Work Control should be contacted to report such concerns during hours of operation. Outside hours of operation, non-emergency security can be contacted at 55800.

Service Requests

Service requests can be made using the Maximo online system. Public service staff should contact their manager about service requests.

 

The Copyright Support Services Department provide a copyright review service for course materials for instructors using a YorkU Learning Management Systems (such as e-Class, Moodle and Canvas) or distributing course readings as class handouts. We provide Copyright services to ALL faculty and administrative members at York University.

The purpose of our service is to ensure course materials posted to a York University operated LMS are copyright compliant. Simply email the bibliographic information for each selection you would like to include to copy@yorku.ca. Staff will:

  • Create permanent links to Library content;
  • Determine if selections fall within fair dealing;
  • Scan materials that can be uploaded to your Moodle site; and
  • Provide guidance on your choice of materials throughout the course.

We also offer Copyright presentation which focuses on copyright practices at YorkU and the options available to instructors for their course materials whether they choose to use textbooks and course packs or digital resources on their Learning Management Systems (LMS). These include eResources from the York Libraries, Fair Dealing, Public Domain, content licensed under Creative Commons and Open Access,  Internet content, Instructor created content and obtaining permissions from rights holders.

Location: 106 Scott Library

Contact: copy@yorku.ca