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Public Services Manual: Referring Queries Beyond LibChat

Referring Queries Beyond LibChat

Referring to research consultation services

  • Refer when the patron requires advanced research help from a librarian.

  • Direct the patron to the appropriate Consultations page. Glendon students can look under "Glendon" in the "Subject Areas" column to book an appointment in either French or English.

  • There are 2 canned messages to help direct the patron: Transfer - Undergraduate and Transfer - Graduate/Faculty

  • Contact information is also available on the list of subject contact librarians